The Travel industry has quickly changed and developed in the previous era around how travellers are “linked and involved” to experience their journey. Technology plays a significant role in transforming the traveller into a “digitally authorised passenger”. It is becoming authoritative for travel companies to offer services that can exceed passenger expectations and help them “Go the Extra Mile!” the success of travel companies is directly linked to how well they realise their passengers in order to create spontaneous and highly tailored customer experiences. It has become equally important for travel companies to increase their operational effectiveness, customer loyalty, and overall profitability.
IC tech engineering solutions supports the Travel industry with deep domain knowledge and digital tools that can unendingly improve the customer experience of the traveller by leveraging transformative technologies like Automation, Artificial Intelligence, Internet of Things, Augmented and Virtual Reality, Mobility, IoT and so on.